Sheer Expressions Lingerie

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The most common questions

Hearts and a Red RoseWe've tried to make shopping in our store as convenient and easy as possible. The most frequently asked questions and their answers are below:

The answers

Q: How do I put an item into my cart?
A: To place an item into your cart, make any optional selections as applicable (i.e., colors, sizes, etc.), enter the quantity you desire to order, and click the Add to Cart button. In a few seconds you'll receive confirmation that the item has been placed into your cart.

Q: How do I know what's in my cart?
A: You may review the contents of your cart at anytime by clicking on the Shopping Cart link in the left column of all pages and on the confirmation page immediately following adding an item to your shopping cart. After checking your cart, you may resume shopping or complete the ordering process.

Q: How do I check out?
A: When checking your shopping cart (see above), indicate the state or Province and the country which the order will be shipped and click the SUBMIT ORDER button.

Q: What forms of payment do you take?
A: We accept American Express, Discover, MasterCard and VISA credit cards online. We also accept checks and money orders by mail as well as credit card orders by telephone or fax. For complete details, see How To Order.

Q: Is my credit card number safe?
A: Yes! All transactions involving your credit card number or other personal information are conducted through an encrypted connection with our secure directory. Additionally, as soon as your order is received and saved to our local system for processing, all order details (including your credit card information) are deleted from the secure directory. See Secure Orders for more information.

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Q: Will you sell my e-mail address?
A: No! We do not sell or otherwise provide e-mail addresses or other customer information to anyone. Furthermore, you will not receive unsolicited e-mail from us. We will only use your e-mail address to contact you regarding your order. See Privacy Policy

Q: How much is shipping and handling?
A: Shipping and handling for all merchandise orders to the United States and Canada is only $5.95! For all other countries, shipping and handling is only $22.90. For complete details, see Shipping Charges.

Q: How long until my order is delivered?
A: Please allow 10-14 days, or less, for processing and delivery of your order. Delivery times may vary when shipping to cities outside the US and Canada. You will be promptly notified via e-mail if additional time is required. See Confidential Shipping and Delivery for more information.

Q: May I return an item?
A: Yes! All items carry a 30 day, 100% Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase, you may return it in its original, unused condition with proof of purchase at your option for 1) replacement; 2) full credit exchange, or 3) merchandise credit certificate. See Return Policy for complete details and instructions.

Q: Are catalogs available?
A: Yes! Please see our Catalogs page for complete details.

Q: I can't find an answer to my question?
A: If you can't find the information you're looking for above or elsewhere on our web site, please send us your question via e-mail to information@sheerexpressions.com or complete our short Contact Form and we'll get the answer to you right away.

 

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Sheer Expressions Lingerie
4940 Merrick Road, #150
Massapequa Park, New York 11762
E-mail: Sales - Information - Webmaster - Visit Us At: www.LingerieHomeParties.com

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